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Your Questions About Bay Area Fastrak

Your Questions About Bay Area Fastrak

Richard asks…

SF Bay Area Fastrak sensor question on dash?

I just received my Fastrak inside sensor. It will only be used a few times a year. So, my question is “Will the device work if placed on my dash when I approach the toll booths”? I don’t want to mount it to the windshield nor the lower dash via velcro but keep it in my glove box until needed.

admin answers:

In North Texas, we use the same technology for our tollways, the driver is issued a “Tolltag” with velcro strips for the windshield. I have used mine on the dash, or lend it to the kids or out of town guests who use it on the dash…never a problem. Here, some of the tollbooths or exits have a red/green light (mostly those that accept change as well), you can test your scanner at those places that give a signal (if those operate in your area). Hope you get some local answers as well.

Ruth asks…

What is the Bay Area FasTrak? How does the money and credit situation work?

admin answers:

This is directly from the FasTrak website:

Is there a charge for the toll tag or for opening a FasTrak® account?

There is no fee for the toll tag and no service charge to open and maintain a FasTrak® account, but you must keep a minimum balance in your prepaid account. Your account can be automatically kept above this minimum by authorizing regular payments from your credit card.

To establish an account using a credit card, an initial prepaid balance of $25 per toll tag will be charged to your card. To establish an account with cash or check, an initial prepaid balance of $50 per toll tag is due at the time the account is opened.

Basically a minimum balance must be in the account, you authorize what they can take out of your checking/credit card account to put onto the FasTrak account. Just check out their FAQ on the website it’s pretty thorough

Chris asks…

bay area fastrak question?

I used fastrak yesterday and i went 50mph and the fastrak did not beep i saw camera flashing will i get a ticket? but my license plate number is on the account. what should i do?

admin answers:

As long as your license matches the fast track, you’re ok. Mines never beeps, but they are never late to charge me $88 a month.. =( raising toll soon, they are voting on how to raise the toll..

William asks…

Bay Area Fastrak Question?

I bought fastrak toll tag at costco but i activate it online but i bought 1 toll tag what do i do now?

admin answers:

The transponder should have come with adhesive strips. You stick it on the inside of your windshield either near the rearview mirror or lower corners.

When you drive through the toll plaza, just drive straight through the tollbooths identified as Fastrak–no need to stop.

Your credit card will be charged again automatically when your balance gets low.

Steven asks…

bay area fastrak violation?

so i was on the richmond bridge and i don’t know if i got a ticket or not but the toll tag did beep but i saw the camera flash. will i get a ticket?

admin answers:

Maybe it didn’t completely pick up your fastrak unit. If it took a picture of your license plate, and it is on file with fastrak you will have no problem. I have forgotten my fastrak before, and passed through. I was worried about the same thing, but then they just billed my account because my license plate was on file. I even helped a friend out who doesn’t have fastrak and passed through by accident, he got the violation in the mail. I called the people at fastrak and told them I was driving the vehicle, and lied, telling them that somehow it didn’t pick up my transponder, and they just billed my account for the 4 dollar toll and told me to disregard the violation!

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